Frequently Asked Questions

Find answers to common questions about using RPMile

General Questions

RPMile is a two-way matching platform that connects professional CDL drivers with trucking companies. We help drivers find great job opportunities and help companies find qualified drivers efficiently.

You can register in two ways: via phone number (you'll receive an SMS verification code) or via email (you'll need to verify your email address). After registration, you'll be guided through creating your profile based on whether you're a driver or a company.

Yes, RPMile is free for both drivers and companies. You can create a profile, search for matches, send applications, receive offers, and communicate with other users at no cost.

Our intelligent matching algorithm calculates compatibility between drivers and companies based on multiple criteria including location, trailer types, experience level, job types, and compensation preferences. Each match receives a score from 0-100%, with color coding: green (80%+), yellow (60-79%), and red (below 60%).

Yes! Drivers located outside the USA can register and create profiles by selecting the "Outside USA" option instead of choosing a US state. This allows international drivers to connect with US trucking companies.

You can update your contact information in your profile settings. If you registered via phone, you cannot change your phone number. Email changes require verification - you'll receive a verification link at your new email address.

Yes, we take data security seriously. Your personal information is protected and only shared with potential employers or drivers when you actively engage with them (by sending an application or accepting an offer).

For Drivers

You'll need to provide: your name, experience level (0-2 years or 2+ years), location (US state or "Outside USA"), and optionally your work preferences including truck types, trailer types, job types, salary types, and payment types. You can also add a photo and bio to make your profile stand out.

Use the "Find Jobs" feature to search for companies. You can filter by location (multiple states), trailer types, experience level, truck types, job types, salary types, and payment types. Results are sorted by match percentage to help you find the best opportunities.

An application is your way of expressing interest in working with a company. When you send an application, the company receives your full profile. You can only send one application per company. Once sent, the company can either contact you, reject it, or leave it pending.

Applications have three statuses: "Pending" (company hasn't reviewed yet - shown with animated red indicator), "Contacted" (company started a conversation with you), and "Rejected" (company declined - they may provide a reason).

Companies can send you job offers with specific compensation details (pay rate and payment type) along with a message. You can accept or reject each offer. When you accept, a conversation is automatically created with the company, and they'll receive a system message with the offer details.

Conversations are created automatically in two ways: when a company contacts you through your application, or when you accept a job offer from a company. All messages are delivered in real-time.

RPMile is designed for professional CDL drivers. However, you can still create a profile and indicate your experience level. Companies may consider candidates who are in the process of obtaining their CDL.

Yes, you can send applications to as many companies as you like. However, you can only send one application per company. Focus on companies with high match scores for the best results.

For Companies

You'll need to provide: company name, email, phone, MC number (Motor Carrier license), years in business, fleet size (number of trucks), trailer fleet size, and optionally employee count, website, and company description. You'll also set default search preferences for finding drivers.

Use the "Find Drivers" feature with filters including location (multiple states), trailer types, experience level, truck types, job types, salary types, and payment types. Your default search preferences (set during registration) are applied automatically, but you can adjust them anytime.

The match score (0-100%) shows compatibility between your requirements and a driver's profile. It's calculated based on weighted criteria: States (25 points), Trailer Types (20), Truck Types (15), Job Types (15), Salary Types (10), Payment Types (10), and Experience Level (5). Higher scores indicate better matches.

When viewing search results, click "Send Offer" on a driver's profile. You'll enter the pay rate, select payment type, and write a message explaining why they're a good fit. The driver can then accept or reject your offer.

You'll receive their full profile as an application. You can view their details, contact them (which creates a conversation), or reject the application (optionally providing a reason). Pending applications show an animated indicator until you review them.

Yes, you can send multiple job offers to the same driver over time. This is useful if circumstances change or you have different positions available.

You can start conversations with drivers in three ways: by contacting them through their application to your company, when they accept your job offer (conversation created automatically), or by initiating contact through the search results.

Yes, drivers can see your company profile including your name, logo, MC number, years in business, fleet sizes, description, and match score when they search for companies. This helps them make informed decisions about where to apply.

The MC (Motor Carrier) number is your FMCSA operating authority number. It's required to verify that your company is a legitimate, licensed trucking operation. This builds trust with drivers on our platform.

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General Questions For Drivers For Companies

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